Questions, answered.

A UK business phone number that rings your existing mobile or landline, hands unanswered calls to an AI receptionist, and filters nuisance callers with Call Firewall. There is no handset to buy and no app to learn.

No. Your NeverMiss number diverts to the UK mobile or landline you already use. You answer calls the way you do today.

It answers when you cannot, using only the information you have approved. It can answer common questions, take a message, capture lead details and, if you allow it, transfer the caller to you or a colleague. You get a transcript, a summary and the outcome of every call.

It is limited to the facts you approve. You review what it knows from your website and your own answers before it uses any of it, and you choose which actions it may take. No system is perfect, so you can read every transcript and correct what it knows.

Call divert credit is a monthly allowance towards the cost of diverting calls to a UK mobile or landline. Your usage is itemised in your account, so you can see where it goes.

Extra AI time is 15p per minute, or as little as 10p if you buy a bundle in advance. Bundle minutes are a one-off purchase and roll over. We also check your real usage and tell you if another plan would cost you less.

Yes. Call Firewall can block exact numbers, withheld numbers, number prefixes and repeat callers, and send uncertain calls to AI screening. An allowlist keeps your known contacts safe.

Yes. Pick from 13 British voices and play a sample of each in your account, write your own greeting, and make a test call to your number before you tell customers about it.

You can start a request to bring your number across. We check ownership and tell you the status at each stage, and your calls only move once the transfer is confirmed.

Only if you turn recording on. When it is on, callers hear a disclosure first, and you choose how long recordings are kept.

No. NeverMiss is for receiving business calls. Always keep a normal phone line available for dialling 999 or 112.