Starter
A proper business number that rings your phone.
£2/month
- UK business number
- Call divert, hours and routing
- Call Firewall
- AI answering at 15p a minute
UK business number with an AI receptionist
Every missed call is a lost customer. Not any more.
Get a UK business number that rings your phone, has an AI receptionist answer when you can't, and blocks the callers you don't want. Live in minutes, from £2 a month.
From £2 a month · Calls from 2.4p a minute · Keep your own phone
AI receptionist answeredTue 09:42 · 1m 18s
07700 900418to Hartley Plumbing & Heating
Summary
Urgent boiler leak in Leeds (LS6). Sanjay wants a visit tomorrow morning. Name, postcode and callback number captured, and Dave has been alerted.
- Intent
- Urgent repair
- Outcome
- Visit requested
- Sent to you
- Email alert
From £2/monthOne price per plan, no per-seat fees
Keep your phoneCalls ring your UK mobile or landline
Calls from 2.4p a minuteForwarded to your mobile or landline
Always best valueWe tell you to upgrade, downgrade or buy a bundle
Every missed call is a customer who rings the next name on the list. You can't answer while you're up a ladder, with a client or asleep. NeverMiss does.
Hear it for yourself
Not a voicemail. A receptionist that closes.
Most AI answering just takes a message. Yours acknowledges the problem, answers what it can, gets the details and tells the caller what happens next, so they stop ringing round.
- Acknowledges the problem and keeps the caller on the line
- Answers from facts you have approved: areas, services, hours, prices
- Collects the details you choose, then confirms the next step
- Flags urgent calls and sends them to you straight away
Pick from 13 British voices and play a sample of each in your account before you save.
ReceptionistHello, Hartley Plumbing and Heating. How can I help?
CallerHi, my boiler's leaking. Can someone come out tomorrow?
ReceptionistSorry to hear that, let's get it sorted. We cover Leeds and repair boilers, so I'll request a morning visit for you. If it's safe, turn the water off at the stopcock. What's your name and postcode?
CallerSanjay Shah, LS6 2AB.
ReceptionistThanks Sanjay. I've marked it urgent and sent it to Dave's phone now so he can confirm your slot. Is 07700 900418 the best number for him to ring?
CallerYes, that one.
ReceptionistPerfect. Dave will be in touch shortly. Is there anything else I can help with?
Example conversation. Wording follows the instructions and approved facts you give your receptionist.
The maths
What does a missed call really cost?
Move the sliders to match your business. The answer is an estimate, not a promise.
Why NeverMiss
Voicemail loses the call. A receptionist is a salary.
NeverMiss sits in between: every call answered, from £2 a month.
| Feature | Voicemail | NeverMiss | Hiring a receptionist |
|---|---|---|---|
| Answers every call | No, callers hang up | Yes, in a British voice | Only in working hours |
| Captures the lead | If they bother to leave one | Yes, with a clear summary | Yes |
| Blocks nuisance callers | No | Yes, with Call Firewall | By hand |
| Setup | Built in | Minutes, no hardware | Recruit and train |
| Cost | Free, but you lose jobs | From £2 a month | A wage |
How it works
Live in minutes, then it runs itself.
Pick a number
Choose a UK business number for your customers to ring. It appears on your site, cards and van.
Set your hours
Tell us when you take calls and where they should ring. Mobile, landline, or both in order.
Let AI catch the rest
Unanswered and out-of-hours calls go to your receptionist. You get the message, not a missed-call badge.
One number. Everything a front desk does.
Answer, filter, route and report, without hiring anyone or changing your phone.
AI receptionist
Answers in a British voice, uses only what you've approved, takes messages, captures leads and transfers to you when it should.
Meet the receptionistCall Firewall
Block repeat and withheld callers before they ring.
Smart routing
Hours, fallbacks and ring order that follow your day.
Voicemail, queues and call menus
When nobody is free, callers leave a message, wait in line or press a key to reach the right place.
Clear call history
Every call with its outcome, duration, summary and cost. No listening back required.
Bring your own number
Already have a business number? Move it across and keep it.
Everything behind the number
A whole front desk, set up from one place.
The details a busy business actually needs, not a stack of tools to stitch together.
It learns your business from your website
Point it at your site and review each fact it finds. It only ever answers from what you approve.
13 British voices
Play a sample of each in your account, write your own greeting and tell it how to behave.
Your team, in the order you choose
Ring everyone at once or one after another, with a fallback when nobody picks up.
Transfers to the right person
Callers can be passed to a colleague you have approved. If they do not answer, it takes a message instead.
Leads and requests, tracked
Calls are sorted into new leads, support requests and messages, with follow-ups so nothing slips.
Insights that show the value
See answered, missed and blocked calls, busy times and the questions it could not answer.
Call menus, queues and voicemail
Press 1 for sales, wait in line, or leave a message. Out of hours is handled too.
Alerts by email
Get a summary of every lead and message as it happens, wherever you are.
A day with NeverMiss.
While you work, the phone is handled. Here is what you would see by lunchtime.
See the full picture- 09:42 · New enquiry capturedAI answered, 1m 18s. "Kitchen refit quote". Details sent to you.
- 10:16 · Diverted to your mobileExisting customer, 4m 03s. Answered by you.
- 11:02 · Call blockedRepeat nuisance caller stopped by a Call Firewall rule. You were not disturbed.
- 12:30 · Voicemail leftOut of hours for lunch. Transcript and summary waiting in your inbox.
Built for people who work with their hands, their time or their clients.
Trades and home services
Plumbers, electricians, builders and cleaners who can't answer from a roof or a crawlspace.
Clinics and practices
Answer opening-hours questions and take booking requests without pulling staff off patients.
Salons and studios
Keep your hands on the client. Callers still get an answer and a callback.
Solo professionals
Look like a proper firm with a business number and a receptionist, from day one.
Worried about AI on your phone?
It only says what you've approved.
We built NeverMiss around the obvious fear: a confident wrong answer in your name.
You approve every fact
It reads your website and you review each fact before it's used. Correct it, reject it, add your own.
You set the limits
You choose what it can do and who it can transfer to. Anything else it politely declines.
You see every call
Transcript, summary and outcome for each AI call, so you can fix anything it got wrong.
Built for the UK
UK numbers, British voices, pounds sterling. Calls are only recorded if you switch it on, with a disclosure first.
Always the best value
We check every month that you're on the right deal.
Most providers are happy for you to overpay. We compare your real usage against every plan and bundle, and tell you straight.
Need more? We will say so
If a bigger plan or a bundle would cost you less, we recommend it and show you the saving.
Paying too much? We will say that too
If you are on a higher plan than you use, we tell you to move down. Quiet months do not cost you extra.
Bundles when they save you money
AI minutes from 10p instead of 15p, and calls forwarded to your phone from 2.4p a minute.
No bill shocks
Every call and AI minute is itemised, with your usage and what is left always on screen.
Pricing
Start small. Know what you pay.
Every plan has the same phone system. Bigger plans add AI minutes and call divert credit.
Business
For businesses that miss calls while they work.
£14/month
- Everything in Starter
- 100 AI receptionist minutes
- £3 call divert credit each month
Plus
For busy lines and longer calls.
£29/month
- Everything in Starter
- 220 AI receptionist minutes
- £7 call divert credit each month
Max
For businesses where the phone is the business.
£49/month
- Everything in Starter
- 400 AI receptionist minutes
- £12 call divert credit each month
Extra AI time is 15p a minute. Call divert credit covers diverting calls to UK mobiles and landlines. Full pricing details
Questions, answered.
Can't see yours? Ask us.
What is NeverMiss.tel?
A UK business phone number that rings your existing mobile or landline, hands unanswered calls to an AI receptionist, and filters nuisance callers with Call Firewall. There is no handset to buy and no app to learn.
Do I need new hardware or an app?
No. Your NeverMiss number diverts to the UK mobile or landline you already use. You answer calls the way you do today.
What does the AI receptionist actually do?
It answers when you cannot, using only the information you have approved. It can answer common questions, take a message, capture lead details and, if you allow it, transfer the caller to you or a colleague. You get a transcript, a summary and the outcome of every call.
Can the AI say things about my business that are not true?
It is limited to the facts you approve. You review what it knows from your website and your own answers before it uses any of it, and you choose which actions it may take. No system is perfect, so you can read every transcript and correct what it knows.
What is call divert credit?
Call divert credit is a monthly allowance towards the cost of diverting calls to a UK mobile or landline. Your usage is itemised in your account, so you can see where it goes.
What happens if I use more than my AI minutes?
Extra AI time is 15p per minute, or as little as 10p if you buy a bundle in advance. Bundle minutes are a one-off purchase and roll over. We also check your real usage and tell you if another plan would cost you less.
Let the right calls find you.
Pick a UK number, choose where it rings, and go live today.
From £2 a month · Calls from 2.4p a minute · Keep your own phone