AI receptionist

Answers like you would, when you can't.

A British-voice receptionist that knows your business, takes the message and tells you what mattered.

AI receptionist answeredTue 09:42 · 1m 18s
07700 900418to Hartley Plumbing & Heating

Summary

Urgent boiler leak in Leeds (LS6). Sanjay wants a visit tomorrow morning. Name, postcode and callback number captured, and Dave has been alerted.

Intent
Urgent repair
Outcome
Visit requested
Sent to you
Email alert
Example call. Your receptionist follows your own instructions.

Hear it for yourself

Not a voicemail. A receptionist that closes.

Most AI answering just takes a message. Yours acknowledges the problem, answers what it can, gets the details and tells the caller what happens next, so they stop ringing round.

  • Acknowledges the problem and keeps the caller on the line
  • Answers from facts you have approved: areas, services, hours, prices
  • Collects the details you choose, then confirms the next step
  • Flags urgent calls and sends them to you straight away

Pick from 13 British voices and play a sample of each in your account before you save.

Example call, Hartley Plumbing

ReceptionistHello, Hartley Plumbing and Heating. How can I help?

CallerHi, my boiler's leaking. Can someone come out tomorrow?

ReceptionistSorry to hear that, let's get it sorted. We cover Leeds and repair boilers, so I'll request a morning visit for you. If it's safe, turn the water off at the stopcock. What's your name and postcode?

CallerSanjay Shah, LS6 2AB.

ReceptionistThanks Sanjay. I've marked it urgent and sent it to Dave's phone now so he can confirm your slot. Is 07700 900418 the best number for him to ring?

CallerYes, that one.

ReceptionistPerfect. Dave will be in touch shortly. Is there anything else I can help with?

Example conversation. Wording follows the instructions and approved facts you give your receptionist.

What it can do on a call.

You choose which of these are switched on.

Answer common questions

Opening hours, services, areas covered and prices, using only facts you have approved.

Take a proper message

Name, number and what they need, written up as a clear summary rather than a voicemail to decode.

Capture leads

Ask the questions you would ask and record the answers so you can call back ready.

Transfer to a person

Pass the call to you or a named colleague when it matters. If nobody answers, it falls back to a message.

Sound like a local business

Pick from 13 British voices and write the greeting in your own words.

Never lose the thread

Every call has a transcript, a summary, an intent and an outcome.

It only says what you have approved.

The biggest worry with AI on the phone is a confident wrong answer. So we built around that.

You approve its knowledge

We read your website and you review each fact. Correct anything, reject anything, add your own.

You set the permissions

Choose the actions it may take and the numbers it may transfer to. Anything else it declines politely.

You can read everything

Review transcripts, spot gaps and fix what it knows. It does not learn from other businesses' calls.

Common questions.

More on the FAQ page.

What does the AI receptionist actually do?

It answers when you cannot, using only the information you have approved. It can answer common questions, take a message, capture lead details and, if you allow it, transfer the caller to you or a colleague. You get a transcript, a summary and the outcome of every call.

Can the AI say things about my business that are not true?

It is limited to the facts you approve. You review what it knows from your website and your own answers before it uses any of it, and you choose which actions it may take. No system is perfect, so you can read every transcript and correct what it knows.

What happens if I use more than my AI minutes?

Extra AI time is 15p per minute, or as little as 10p if you buy a bundle in advance. Bundle minutes are a one-off purchase and roll over. We also check your real usage and tell you if another plan would cost you less.

Can I keep my existing business number?

You can start a request to bring your number across. We check ownership and tell you the status at each stage, and your calls only move once the transfer is confirmed.

Let the right calls find you.

Pick a UK number, choose where it rings, and go live today.

From £2 a month · Calls from 2.4p a minute · Keep your own phone